RETURNS & PAYMENT
Test your pamo. for 100 days. If you decide that the two of you are not a perfect match after all, simply send it back.
As we naturally also want to consider the environmental aspect, we kindly ask you to pack the individual parts in a way that nothing has to be thrown away afterwards!
Please note that ordered items can only be returned completely as a full product. No refund can be issued for individual parts that are components of a set.
In the event of a return, the purchase price of the product will be refunded. Unfortunately, the shipping costs paid with the order cannot be refunded.
If parts are damaged due to insufficient packaging, we unfortunately have to deduct an amount from the refund.
Thank you for your understanding!
Please send your package to the address designated for your country:
Germany and EU:
Futura Marketing- und Vertriebsservice GmbH
Halle 5
Robert-Bosch-Straße 48
88353 Kißlegg
Switzerland:
exporto Schweiz GmbH
c/o Salelab GmbH
Hauptstrasse 137C
8274 Tägerwilen
Switzerland
United Kingdom:
exporto england LTD
Stafford Place, Unit 10
Moulton Park Industrial Estate
NN3 6NN Northampton
Please include our return form with your order number so we can process your return more quickly.
The return shipping costs are to be borne by the buyer and unfortunately cannot be reimbursed by pamo. Once the return has arrived, the amount will be refunded to the original payment method.
PAYMENT
Payment methods:
- Paypal
- Klarna invoice purchase
- Mastercard, Visa, American Express
- Amazon Payment
- Google Pay
- Apple Pay
I accidentally transferred the invoice amount directly to pamo and have now received a reminder from Klarna/Amazon.
That can happen to anyone. Simply send a message to our support team with your bank details, the amount, and the date, and we will arrange the refund.
How can I pay in the online shop?
You can shop with the following payment methods: credit card, Klarna invoice, Sofort bank transfer, and Paypal.
